Privacy Policy
Last Updated: December 29, 2025
At HGC Agency ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you contact us through our website forms or inquire about our services, we collect information such as your name, email address, phone number, company name, and any other information you voluntarily provide.
Usage Data: We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
Social Media and Analytics: We have accounts on various platforms (Instagram, LinkedIn, YouTube, and other social media) where we collect data for user experience improvement, audience insights, and campaign performance analysis.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
2. How We Use Your Information
We use the collected information for the following purposes:
- •To respond to your inquiries and provide information about our marketing services
- •To send you updates, newsletters, and promotional materials about our services
- •To process service requests and manage client relationships
- •To improve our website, services, and user experience
- •To analyze usage patterns, campaign performance, and optimize marketing strategies
- •To comply with legal obligations and protect our rights
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- •Consent: When you submit contact forms or provide information voluntarily
- •Contractual Necessity: To fulfill our obligations related to service agreements and client contracts
- •Legitimate Interests: To improve our services, analyze performance, and communicate about our marketing solutions
- •Legal Obligation: To comply with applicable laws and regulations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- •Service Providers: Third-party vendors who assist us with email communication, analytics, website hosting, and social media management
- •Social Media Platforms: Data collected through our social media accounts is subject to the respective platform's privacy policies
- •Legal Requirements: When required by law, court order, or governmental regulation
- •Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.
5. Your Rights Under GDPR
If you are in the European Economic Area (EEA), you have the following rights:
- •Right to Access: Request a copy of your personal data
- •Right to Rectification: Request correction of inaccurate or incomplete data
- •Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- •Right to Restrict Processing: Request limitation on how we use your data
- •Right to Data Portability: Request transfer of your data to another service
- •Right to Object: Object to processing of your data for certain purposes
- •Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us at info@hgcagency.com
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Cookies Policy
We use cookies and similar technologies to:
- •Remember your preferences and settings
- •Analyze website traffic and user behavior
- •Provide personalized content and improve user experience
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
11. Third-Party Links
Our website may contain links to third-party websites and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
HGC Agency
Email: info@hgcagency.com
Location: Timișoara, Romania
For GDPR-related inquiries, you may also contact your local data protection authority.